This page is for troubleshooting by restore factory settings for Dometic factory setting and Norcold factory setting.
The following discussion is divided up into the two different ARP Controls, the v1.0 and v1.1 are in one section and the v2.0 and v2.1 are in the next section. Finally, why bypass our control is in the last section? Because no one can prevent you from looking out for your own safety -- we love the USA!
At times it may be necessary to restore factory settings for your fridge for troubleshooting or repair. The fridge can be returned to the same condition as the fridge came from the factory for either a Dometic factory setting or a Norcold factory setting simply by bypassing the ARP relay.
The image above is the ARP relay showing the wires to disconnect from the ARP relay, and the jumper wire that can replace the relay. If the ARP control has been installed correctly, simply remove both of the following wires from the relay and jumper them. It is optional to use a fuse because most RVs have fuse protection, this fuse is handy and adds level of safety.
1. 12VDC power wire that goes to relay terminal 30.
2. Wire on terminal 87a from the relay to fridge.
A jumper wire between the two wires that were removed will fully by pass the ARP relay.
These steps are given here so that one can check both the ARP Control function and the refrigerator.
The v2.x control makes it supper easy to restore your fridge to its factory settings. Just unplug the red 12VDC-IN wire that sends power to the ARP Control. Next unplug the ARP Control +12IN yellow wire sending power to your factory safety devices or fridge control. Restore power to your fridge by connection of RV Power 12VDC-IN to factory +12IN that would ordinarily power your fridge.
Boom -- Restoration Complete!
Our philosophy is simple; we want you to be happy campers! Anything that would slow down your fun is just not acceptable to either our customers or us! We will list two benefits to bypassing the wiring:
By bypassing the ARP relay, you can immediately determine if the ARP is causing some kind of problem that results in your fridge not running. Yes, it is just this simple to troubleshoot the ARP control before you contact us for technical support.
Warrantors cannot require that only branded parts be used with the product in order to retain the warranty. But, if an authorized factory service center refuses to work on your product, and the non branded parts have been bypassed to factory settings, they are making your day unnecessarily unhappy.
The Magnuson–Moss Warranty Act (P.L. 93-637) is a United States federal law, (15 U.S.C. § 2301 et seq.). Enacted in 1975, it is the federal statute that governs warranties on consumer products. The Act was sponsored by Senator Warren G. Magnuson of Washington and U.S. Representative John E. Moss of California, both Democrats, as well as Senator Frank Moss of Utah, who co-sponsored it with Magnuson.
Only in the USA can you buy a product like the ARP Control which will help protect your fridge investment, and be protected by law from unscrupulous venders.
For further reading please see: Magnuson–Moss Warranty Act (P.L. 93-637) .